What’s included and what costs extra at TRS Yucatan Hotel
TRS Yucatan Hotel is an adults-only, All-Inclusive Premium resort: meals, soft and alcoholic beverages, and daytime room service are included. Extras commonly charged include spa treatments and hydrotherapy access, certain excursions and private transfers, and some late-night room service or special services.
In this guide
What the all-inclusive rate covers
TRS Yucatan Hotel operates as an All-Inclusive Premium resort. All meals and both soft and alcoholic beverages are included across the resort's exclusive restaurants, bars, pool and beach outlets.
Daytime room service is included. Guests also get access to on-site activities such as tennis, kayaking, volleyball, archery, Pilates classes, miniature golf and the fitness center as part of the resort offering, though some specific activities may carry a fee (see paid items).
- All à la carte restaurants and buffet meals are included
- Soft and alcoholic beverages across resort bars (Aurum, Full Moon, La Jarra, La Terraza, Las Rocas, Gaia and others) are included
- Daytime room service is included
- Free premium Wi‑Fi in rooms, lobbies and most resort areas (optional paid upgrade tier available)
| Included | Notes |
|---|---|
| Meals & standard beverages | Included at TRS restaurants and bars |
| Daytime room service | Included; night-hour requests may cost extra |
| On-site basic activities | Tennis, kayaking, Pilates, archery, miniature golf; some activities listed as included |
Spa, wellness and hydrotherapy — what costs extra
Zentropia Palladium Spa & Wellness is on-site and provides treatments for an additional charge. Typical paid services include massages, facials, body treatments, manicures/pedicures and hair services.
Access to the spa hydrotherapy circuit (sauna & Turkish bath, hot jacuzzi & cold tub, swan-neck jets, pediluvium) is not automatically included and carries an extra fee. One published source cites hydrotherapy access at about $35 USD per person, but rates and availability may change.
- Spa treatments (massages, facials, body & beauty services) — paid
- Hydrotherapy circuit — additional charge (example citation: $35 USD per person reported)
- Spa pool and wet-zone use restricted to guests 18+ (property is adults-only)
- Reservations can be made via the resort app or by emailing gte.riviera@zentropia-spa.com
| Service | Included or Extra |
|---|---|
| Standard spa treatments (massage, facial, beauty) | Extra |
| Hydrotherapy circuit (sauna, Turkish bath, hot/cold tubs) | Extra |
| Health bar juices & snacks (next to spa) | On-site offering — may be charged |
Rooms, private pools and what’s included
TRS Yucatan offers 20 room types, including categories with private pools such as Suite Private Pool and Junior Suite Private Pool. Standard in-room amenities and the resort’s all-inclusive dining and drink benefits apply to all room types.
At check-in a government-issued photo ID plus a credit card, debit card or cash deposit is required to cover incidental charges. An environmental fee per person per night is noted as payable at check-in on some booking channels and is not included in the room rate.
- Room types include Junior Suite, Junior Suite Ocean View, Junior Suite Private Pool, Suite, Suite Private Pool, Overwater Villa Suite and others (see hotel materials for full list)
- Private-pool suites use: room rate covers meals/drinks but private pool upkeep is part of the accommodation — no separate nightly charge disclosed here
- Only registered guests are allowed in guestrooms
- Smoking allowed only in designated outdoor areas
| Example room name | Bed options / notes |
|---|---|
| Junior Suite | 1 King Bed or 2 Double Beds and 1 Twin Sofa Bed |
| Junior Suite Private Pool | 2 Double Beds or 1 King Bed |
| Overwater Villa Suite | 1 King Bed |
Spa pool, swimming pools and beach facilities
TRS Yucatan maintains three exclusive outdoor pools, including a multi-level saltwater infinity pool overlooking the ocean and a separate adults-only spa pool inside Zentropia. The resort also has a private beach with loungers, umbrellas and towel service.
Poolside waiter/cabana service is reported to begin around 9:00 AM at the resort’s pools. There is one swim-up bar plus additional poolside bars; La Terraza is a quieter pool bar and La Jarra is the daytime beach bar.
- Three exclusive outdoor pools for TRS guests, including a multi-level saltwater infinity pool
- Adults-only spa pool inside Zentropia (1.60 m deep)
- Poolside waiter/cabana service reported to start about 9:00 AM
- Beach loungers, umbrellas and towel service provided; La Jarra beach bar operates 10:00 AM–6:00 PM
| Feature | Included or Extra |
|---|---|
| Pool access (TRS pools) | Included for TRS guests |
| Spa Pool (Zentropia wet zones) | Pool present; hydrotherapy access usually extra |
| Pool/beach waiter service | Reported as included/available |
Activities, entertainment and excursions
Many on-site activities are offered as part of the resort experience (tennis, archery, kayaking, volleyball, miniature golf, Pilates and a fitness center). Some specific activities at the wider Grand Palladium complex or specialized experiences (diving, bowling, certain games-center options) carry extra fees.
Chic Cabaret & Restaurant is available to TRS guests; access is complimentary but a reservation fee per person is required to guarantee show quality. Excursions off-property such as guided tours to Chichén Itzá, Tulum or cenote visits are extra and must be booked separately.
- Included-ish activities: tennis courts, kayaking, archery, Pilates classes, miniature golf, fitness center
- Paid on-site or nearby extras: diving, bowling (reported bowling cost ~ $10 per person), some specialized tours
- Chic Cabaret & Restaurant access: complimentary for TRS guests, but reservation fee per person applies to guarantee show quality
- Day-trip excursions (Chichén Itzá, Tulum, cenotes) are extra and bookable through the resort or third-party operators
| Activity | Included / Extra |
|---|---|
| Tennis, archery, kayaking | Included |
| Bowling at games center | Extra (example: ~$10 per person reported) |
| Guided day trips (Chichén Itzá, Tulum, cenotes) | Extra |
Transport, parking and other fees
TRS Yucatan provides shuttle transfers to and from Cancún International Airport and Tulum Airport; standard airport shuttle service generally carries an extra cost, though complimentary round-trip shuttles may be available for qualifying direct bookings or Palladium Rewards members. Private transfers are extra.
The resort offers free secure parking and a free valet service (spots limited). An environmental fee per person per night is noted on some booking channels and is payable at check-in; policies vary by channel so check your booking confirmation.
- Airport shuttles and private transfers: typically extra (some direct bookings or membership offers may include a complimentary shuttle)
- Taxi from Cancún Airport to the resort is reported as roughly 80–90 minutes and an estimated fare has been published by third parties — confirm current rates locally
- On-site parking and valet are listed as free but subject to availability
- An environmental fee per person per night may be charged at check-in (not included in room rate on some channels)
| Service | Included or Extra |
|---|---|
| Shuttle transfers (standard) | Usually extra |
| Complimentary shuttle | May apply to qualifying direct bookings / members |
| Resort parking / valet | Free (spots limited) |
Payments, ID and property rules
At check-in guests must present a government-issued photo ID and provide a credit card, debit card or cash deposit to cover incidental charges. Accepted card types include Visa, Mastercard and American Express; payment policies may vary slightly by booking channel.
TRS Yucatan is adults-only (minimum guest age 18) and only registered guests are allowed in guestrooms. Smoking is permitted only in designated areas and pets are not allowed, though certified service animals are accepted.
- ID and payment: government ID + credit/debit card or cash deposit at check-in
- Minimum age: 18 years to check in and stay
- Guest-room access: only registered guests permitted
- Smoking: allowed only in designated outdoor areas; pets not permitted (service animals exempt)
| Policy | Detail |
|---|---|
| Check-in / Check-out | Check-in from 3:00 PM; check-out by 12:00 noon (express options available) |
| Minimum age | 18 (adults-only property) |
| Incidental charges | Credit/debit card or cash deposit required at check-in |
